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Card 1
From parallel informatics to teleadministration
Documentation
Index
NEWS
IN BRIEF
Until the end of the
last century, Public Administration worked exclusively with handwritten
documents; even the change from hand to typewritten documents raised
legal problems as to the validity of non -hand written documents.
For over 70 years (end
of the last century to c. 1950) no major technological innovations were
brought in to improve the efficiency of administrative procedures. During
the 1950 punched cards were introduced in certain sectors in order to
sort documents automatically.
In the 1960s, computers
made their first appearance, and their evolution is known now to everybody
(size, cost, speed, increased memory capacity). Only gradually was the
importance of the on-line computers realized.
What we are talking about
is "administrative informatics", linked etymologically to
the French concept "information automatique". Apart from mere
information, administrative informatics means automatic elaboration
of data as well as producing draught copies of acts which may be printed
and signed by an authorized functionary.
Traditional administrative
informatics (office data processing) has the enormous handicap of being
merely a support of the ordinary system at paper work, and is often
only a duplication of the old system. This can be defined with the critical
expression "parallel informatics".
The idea of abolishing
this duplication dates back to 1978 ( Duni, Convegno Cassazione and
in Rivista amministrativa Rapubblica italiana) and was developed in
1991 through a project known as "Teleadministration project".
It involves 10 fundamentals ( see table n°. 4 aimed at developing total
telematic management of procedures which can only be realized by awarding
full legal validity to acts in electronic form. The paper phase of procedures
must disappear and is only resorted to when copies of the
original electronic document are required.
Telematic management
of bureautics speeds up administration work enormously for a number
of reasons; (see Teleadministration" under encyclopedia) it makes
for transparency since a procedure that was created and exists inside
a computer network is available not only for administration work to
be carried out on it, but also for obtaining information. It makes employees
and functionaries responsible for every single phase of administrative
procedures. The system identifies the person responsible for any delays
because there will be clear evidence of the time and date of each phase
of the procedure.
These innovative ideas
are obtaining legal recognition - legal value of electronic data processing
and teleadministration of payment orders ( see card n°. 3)
CHRONOLOGY
1978
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Introduction of the concepts
of: Acts in electronic Form; electronic signature; administrative
informatics (G. Duni in atti convegno Cassazione e Rivista Amministrativa
Rep. Italiana)
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1991
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Conception of the project termed
"Teleadministration", Atti Convegno Cassazione- Univ.
Sapienza
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1991-97
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Further research and publication,
including reference in the Treccani encyclopaedia of Law- "Teleadministration"
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1993
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Creation of the Public Administration
Informatics Authority (AIPA) and in the same legislative decree
- legal recognition of an act in electronic form - (D. Leg. 12 February
1993, n. 39, Art. 3)
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1994
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State administrations are introduced
to the fundamental principles of teleadministration in the procedures
for payment orders and telematic control by the " Corte dei
Conti" ( DPR 20 April 1994, n. 367, which modifies the regulation
of accounts R.D. 23 May 1924, n°. 827)
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1997
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Terminology regarding legal validity
of electronic acts is defined with greater precision: law 15 March
1997, n. 59, art. 15, paragraph 2. Regulations to determine warranty
rules are devised (i.e; criteria for so-called electronic signature).
This also concerns acts presented by private citizens. The new regulation
- already published on Sole 24 ore on 6-7 August 1997 - is based
on the principle of asymmetric encryption; it is known as D.P.R.
10 November 1997, n. 513, but was published only in the Official
Gazzette on 13 March 1998 (n. 60).
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1997
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The AIPA presents and publishes on
the Internet draught regulations in which favourable judgment is
expressed concerning work by American and Swiss experts on Authenticity
guarantees of judicial acts: assimetric encryption: an electronic
document is identified by an "electronic signature" based
on a secret encryption, but legible (only legible) through the use
of a public reading key.
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1998
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Regulation on single counter 20 October
1998 No. 447
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1998
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Regulation on keeping of computer
based administrative record (DPR 428/98)
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1999
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Adoption of technical rules on digital
siganture for computer based documents. DPCM 8 February 1999, published
in the Official Gazette N.87 on 25 March 1999.
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1999
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Regulation on telework in Public
administration (DPR 8 March 1999, n.70 in the Official gazette
on 25 March 1999)
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1999
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Directive of prime Minister 28 October
1999 on computer based management of document flow in public administrations.
Establishment of the " Committee technological innovation in
administrative proceedings"
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1999
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Passing of technical rules on computer
based record forseen by DPR 428/98. AIPA meeting 2 December 1999.
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2000-2002 |
Single text about administrative documentation. President of Republic
Decree n.445/2000 modified by Legislative Decree dated 23th January
2002, n. 10 and by President of Republic Decree dated
7th April 2003, n. 137, accomplishment of directive 1999/93/CE.
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2001 |
Foundation of innovation and technology Department at Presidency of
Cabinet (Decree of the Presidency of of the Council Ministers dated
27th September 2001)
Foundation of the innovation and technology Minister (Cabinet President
Decree dated 11th June 2001).
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2003 |
Conversion of AIPA into CNIPA (National Centre for Computer Science
in Public Administration), provided by the article 176, paragraph
3, 4, 5 and 6, of Legislative Decree dated 30th June 2003, n. 196
(Protection of personal details Code)
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2005 |
Legislative Decree dated 28th February
2005, n. 42: Foundation of public system connection and international
network of public administration, according to the article 10 of law
n. 229, dated 29th July 2003
Legislative Decree dated 7th March 2005, n. 82: digital administration
Code (Official Gazette dated 16th May 2005)
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Near Future developments
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Regulations on telematic proceedings
concerned specifically with problems of warranties and access levels,
different from warranties for completed acts. The University of
Cagliari is undertaking an experiment in its own administration,
and is also proposing a regional law on this matter.
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THE
TEN FUNDAMENTALS OF TELEADMINISTRATION
1
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The citizen presents a petition
to an administration that then assumes responsibility for the
whole procedure (Accomplishment of Article 4, paragraph 1, Law.
241/90 und Article. 5 D. Leg. n. 29 del 1993).
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2
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One file only is opened, irrespective
of the number of administrations involved.
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3
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For both internal and external stages
in an administrative procedure, a "warning signal" is
sent telematically to the relevant functionary or employee responsible
for the next stage in the procedure. (Accomplishment and overcoming
of Art. 5, paragraph 1, Law 241/90).
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4
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Any information concerning records
already held by public administration is accessed telematically,
without involving the citizen (.Accomplishment and overcoming
of Art .18, paragraph 2 und 3, Law 241/90).
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5
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Electronic signatures identify an
official using sophisticated techiniques.
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6
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the original of an administrative
act is electronic and is therefore always available telematically
to any administration that may need it.
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7
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Private citizens can obtain paper
copies of electronic acts.(This will be necessary in very few
cases; it will no longer make sense to present documents to other
Public Administrations).
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8
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The presence of an increasing amount
of data on-line will necessitate greater use of automatic data
processing in decision making.
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9
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"WORM" disks with multiple
memories will guarantee the storing of acts.
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10
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A link to SI.STA.N. is scheduled.
Information from statistical surveys on administrative questions
will be accessed automatically in real time, thus facilitating
top level decisions.
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Keywords of site
Teleamministrazione;
Firma elettronica; Firma digitale; Forma elettronica; Documento elettronico;
Dematerializzazione; Telelavoro; Informatica amministrativa; Protocollo;
Archivio; Archiviare; Allertamento; Flusso di lavoro; Atto amministrativo;
Provvedimento; Procedimento; Telematica; Trasparenza; Elaborazione automatica;
Sportello unico; Giovanni DUNI; Francesca MUSIO; Carlo MUNTONI; Paolo
BULLITA; Maria Bonaria COCCO; Raimondo CACCIARRU; Paolo GIACALONE; Cristina
SIDDI; Stefania AMORE; Paola CUCCUREDDU; Ernesto BATTETA; Teleadministration;
Digital signature no; Digital signature; Electronic form; Electronic
Document; Dematerialisation; Teleworking; Administrative informatics;
Protocol; File; Filing; Alarm; Workflow; Administrative act; Provision;
Proceedings; Telematics; Transparency; Automatic processing; Sigle counter;
Televerwaltung; Elektronische Unterschrift; Digitale Unterschrift; Elektronische
Form; Elektronische Dokument; Dematerilisation; Telearbeit; Verwaltungsinformatik;
Protokoll; Archiv; Archivieren; Alarm; Workflow; Verwaltungsakt; Massnahme;
Verfahren; Telematik; Transparenz; Automatische Aufbereitung; Einzel
schalter;Téléadministration; Signature électronique; Signature digitale;
Forme électronique; Document électronique; Dématérialisation; Télétravail;
Informatique administrative; Protocole; Archive; Archiver; Alarm; Workflow;
Acte administrative; Disposition; procédure; Télématique; Trasparence;
élaboration électronique; Guichet unique;
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